Consumer association specialised in the protection of financial users.
What is ASUFIN?
More than 15 years focused on consumer protection from banking abuse
ASUFIN is a non-profit association founded in 2009 specialized in the protection of financial users. It is registered in the State Register of Consumer and User Associations (REACU) and is part of the European BEUC and Finance Watch associations.
It develops, among others, financial and digital education programs, over-indebtedness and responsible lending, housing, insurance, sustainable investment and finance within the framework of the 2030 agenda. The association has more than 52.000 members in Spain.
Personalised Advice
Offer a personalized advice to those affected by bad banking practices in the massive commercialization of financial products.
Sustainable
Development
Inform and train on the different banking products and services. Always promoting sustainable development and favor a fair digital economy.
Defend our Associates
Legally defend our associates with the filing of extrajudicial claims and / or individual, accumulated or collective claims.
Protect your Rights
Protect the rights and interests of banking consumers by influencing European and Spanish legislation.
Personalised Advice
Offer a personalized advice to those affected by bad banking practices in the massive commercialization of financial products.
Sustainable
Development
Inform and train on the different banking products and services. Always promoting sustainable development and favor a fair digital economy.
Defend our Associates
Legally defend our associates with the filing of extrajudicial claims and / or individual, accumulated or collective claims.
Protect your
Rights
Protect the rights and interests of banking consumers by influencing European and Spanish legislation.
Member of:
Present at:
Patricia Suárez
Meet our
FOUNDER
- Founder and President of ASUFIN (since 2009)
- Founder and Director of the European Committee for the Protection of Financial Consumers (since 2015)
- Consumer representative in the Banking Stakeholder Group (BSG) of the EBA (since 2020)
- Board Director (since 2020) and Vice-president (since 2022) in Finance Watch
- Member of the Investor Protection Committee (IPISC) of the ESMA , European Securities and Markets Authority (2022-2024)
- Vice-President of the advisory group (FSUG - Financial Services User Group) of the DG FISMA & DG-JUST of the European Commission (since 2022)
- Degree in German and English Philology (UCM 1999 - Extraordinary Degree Award)
Meet our founder
Patricia Suárez
- Founder and President of ASUFIN (since 2009)
- Founder and Director of the European Committee for the Protection of Financial Consumers (since 2015)
- Consumer representative in the Banking Stakeholder Group (BSG) of the EBA (since 2020)
- Board Director (since 2020) and Vice-president (since 2022) in Finance Watch
- Member of the Investor Protection Committee (IPISC) of the ESMA , European Securities and Markets Authority (since 2022)
- Vice-President of the advisory group (FSUG - Financial Services User Group) of the DG FISMA & DG-JUST of the European Commission (since 2022)
- Degree in German and English Philology (UCM 1999 - Extraordinary Degree Award)
Patricia Suárez
Meet our
FOUNDER
- Founder and President of ASUFIN (since 2009)
- Founder and Director of the European Committee for the Protection of Financial Consumers (since 2015)
- Consumer representative in the Banking Stakeholder Group (BSG) of the EBA (since 2020)
- Board Director (since 2020) and Vice-president (since 2022) in Finance Watch
- Member of the Investor Protection Committee (IPISC) of the ESMA , European Securities and Markets Authority (since 2022)
- Vice-President of the advisory group (FSUG - Financial Services User Group) of the DG FISMA & DG-JUST of the European Commission (since 2022)
- Degree in German and English Philology (UCM 1999 - Extraordinary Degree Award)
Defends financial consumers
Most of the regulation that affects European markets emanates from Brussels. Therefore, ASUFIN has always looked to the capital of Europe, Brussels, to influence regulations in defense of financial consumers.
Oversees consumer's interests
Since 2020, ASUFIN, the Spanish association of consumers that works exclusively in the economic-financial field, is member of BEUC (Bureau Européen des Unions de Consommateurs), which oversees the protection of consumer interests in Europe.
45 consumers organisations
BEUC integrates 45 independent and respected consumers organizations from up to 32 European countries. ASUFIN advocates in the European institutions, being part of BEUC (since 2020) Finance Watch and Change Finance (since 2019).
ASUFIN in Europe
Consultative Groups and Organizations
- EBA- Patricia Suárez- Consumer Representative in the Banking Stakeholder Group
- ESMA - Patricia Suárez - Member of the Investor Protection and Intermediaries Standing Committee (IPISC)
- EUROPEAN COMMISSION - DG FISMA and DG JUST - Patricia Suárez, vice-president "Financial Services User Group" (FSUG)
- EUROPEAN COMMISSION - DG FISMA - Member of the "NPL Advisory Panel"
- EUROPEAN COMMISSION - DG FISMA - María Molina - Member of the European Financial Data Space Expert Group since 2023
- FINANCE WATCH - Members since 2018. Patricia Suárez, vice-president
- BEUC - Members since 2020
- DEA - Members since 2021
HISTORY
Important Milestones
Founded on July 25, 2009, ASUFIN arises from a platform affected by complex and risky financial products. Financial users needed an association that would not only help them get their money back but also work to change the banking culture.
ASUFIN is made up of committed workers who have been working since 2009 to defend the rights of financial users, improve their financial education and protect consumers by influencing Spanish and European regulations.
Latest News
The Most Common Mistakes When Taking out a Mortgage
Buying a home and signing a mortgage is one of the most important decisions people make. Buying a home is one of the most important
WiZink is ordered to pay the interest of a revolving credit for the €27,500 accessed by the customer in 19 years
The AP25 of Madrid vacates the judgment of court of first instance to return the interest to the client.
The Consumer Credit Directive comes into force, protecting consumers
The Consumer Credit Directive enters into force, which in two years will materialize the improvements on consumer protection
Latest News
The Most Common Mistakes When Taking out a Mortgage
Buying a home and signing a mortgage is one of the most important decisions people make. Buying a home is one of the most important
WiZink is ordered to pay the interest of a revolving credit for the €27,500 accessed by the customer in 19 years
The AP25 of Madrid vacates the judgment of court of first instance to return the interest to the client.
The Consumer Credit Directive comes into force, protecting consumers
The Consumer Credit Directive enters into force, which in two years will materialize the improvements on consumer protection
- EUROPEAN COMMISSION: Public consultation on a set of European Digital Principles.
- EUROPEAN COMMISSION: The Directive on Distance Marketing of Consumer Financial Services: open public consultation
- EBA: Survey to consumer associations on fees & charges of retail banking products
- ENISA: Survey on secure digital solutions for citizens
- EUROPEAN COMISSION: Fitness Check of EUconsumer law on digital fairness
- SUPPORT LETTER: Support the law to help mortgage borrowers in foreign currency to keep their homes
- SUPPORT LETTER: Support for the law on CHF denominated borrowings (CHF loans)
- JOINT LETTER: Prevent a ‘Climate Lehman Moment’
- Letter to Commission on Taxonomy Regulation
- LETTER TO EU: Institutions on the IEA net zero report and the implications for fossil gas in the EU climate taxonomy
